Frequently Asked Questions (FAQ) About the Samoa Victim Support Group (SVSG)
General Overview
What is SVSG?
SVSG stands for the Samoa Victim Support Group. It is a prominent, proactive non-governmental organization (NGO) established in 2005 to protect and promote the rights of women, children, and vulnerable populations in Samoa, specifically focusing on freedom from abuse, violence, and neglect.
What is the mission and vision of SVSG?
Vision: To ensure that victims of domestic violence, sexual abuse, and other forms of violence are well-supported, safe, and empowered to restore control over their lives.
Mission: To empower victims, survivors, and those in need; strengthen communities; and promote social justice through professional service delivery, advocacy, and training.
Who leads the organization?
SVSG is led by its President and CEO, Afioga Siliniu Lina Chang, whose leadership has driven the organization’s growth as a key human rights defender in Samoa and across the Pacific.
Services & Support
What services does SVSG provide?
SVSG offers integrated, personalized, and professional services tailored to victims and survivors of crime, which include:
24/7 Crisis Help Lines: Toll-free immediate crisis intervention, counseling, and referral services.
Emergency Shelter: Secure residential care for vulnerable individuals.
Casework Management: Professional support navigating social, medical, and legal systems.
Court Support: Assisting victims through the legal and judicial process.
Community Outreach & Education: Raising human rights awareness and promoting community-led violence prevention.
What is the “Campus of Hope”?
The Campus of Hope is SVSG’s secure residential shelter facility in Apia. It is currently the only specialized shelter of its kind in Samoa, providing a safe haven for abused women, young mothers, abandoned children, children with disabilities, and survivors of sexual violence.
Does the shelter provide education for children?
Yes. The campus features educational initiatives like the School of Hope (following mainstream school curriculums) alongside extension workshops covering home economics and livelihood skills training to help residents build self-sufficiency.
Contact & Crisis Help
How can I contact SVSG for help?
If you or someone you know is facing abuse or crisis, you can reach SVSG through the following channels:
24/7 Toll-Free Helpline (Within Samoa): 800-7874
Helpline (From Overseas): +685 800-7674
Apia Headquarters (Mon–Fri, 9:00 AM – 5:00 PM): +685 25392 or +685 27904
Savai’i Office (Mon–Fri, 9:00 AM – 5:00 PM): +685 53581
Involvement & Donations
How can I support or donate to SVSG?
As an NGO heavily reliant on community goodwill, grants, and donations, SVSG welcomes public backing. You can contribute by:
Making financial donations directly via their official website or fundraising partner platforms (such as Givealittle).
Donating clothing, educational materials, or sports gear for the children at the Campus of Hope.
Can I volunteer with SVSG?
Yes. SVSG regularly works with volunteers who offer their time, skills, and compassion to assist with daily operations, community workshops, and companionship for shelter residents. Interested individuals can contact the organization directly via email or phone to inquire about current volunteer opportunities.
